Policies and Waivers

Your best day at the spa is our best day at the spa!

Our team loves showing up for you to provide you with all the amazing treatments that you absolutely deserve! As a small business, our team depends on the income of the appointments made.

We understand that occasionally you may need to change plans. Your appointment time is reserved for you and can be very difficult to fill at the last minute.

Cancellations within 24 hours are subject to a charge of $25 per appointment. First-time no-show appointments are subject to a 50% charge of the appointment price, and subsequent no-show appointments will be charged the full price of the appointment. Fees for late cancellation and no-show appointments need to be paid before booking another appointment.

We look forward to seeing you at the spa!

Cancellation and No Show Policy

Forms and Waivers

We are excited to see you for your appointment! If you are new to Pure Spa, please fill out the appropriate form specific to your treatment. All information provided is confidential and will not be shared with any third parties. Please note that guests receiving facials are required to fill out both the aesthetics form and the sauna/steam room waiver.

Pure Spa is a holistic spa located in Downtown Lethbridge, specializing in organic facials, therapeutic massage, esthetics and beautiful amenities to bring restoration and healing.





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